Shipping

 

CANADA :

  • MASKS :    FIXED RATE of 6,00$ per bill
  • All other products :    FIXED RATE of 15,00$ per bill.

 

UNITED STATES :

  • FIXED RATE of 20,00$ (canadian dollars) per bill.

 

INTERNATIONAL :

  • Rate established with Canada Post calculator; the exact amount will be confirmed via email.

 

All items are manufactured ON DEMAND, and the process of cut, sewing and verification takes generally from 7 to 10 work days. All deliverys are shipped via Canada Post.

 

To know more or for any questions, please contact us :

sonialevesquedesign@gmail.com

(514) 279-5623

Returns

 

For hygienic reasons, our non-medical protection MASKS are not returnable or refundable. Thank you for your understanding.

 

We are commited to offer the best service to all our clients. Check the options below to determine the best return option, considering your situation : all items must be unworn, unwashed and unaltered.

  • DEFECTIVE ITEM :  The items can be returned within 30 days, starting at the purchased date.
  • SIZE EXCHANGE :  The items can be exchanged within 30 days, starting at the purchased date.
  • REGULAR RETURN :  The items can be returned withing 30 days, starting at the purchased date.

Sonia Lévesque Design can refuse returns if the items have been worn, washed, or have been altered in any way that the items are not resellable.

 

PROCEDURE :

Clients have to call or write us to make any return request :

sonialevesquedesign@gmail.com

(514) 279-5623

We will contact you with confirmation within 48 hours of your call/email.